Privacy Policy

Respect for your privacy is of the utmost importance to Mangrove Petite-Enfance inc., which is responsible for these websites and web applications.

The purpose of this privacy policy is to explain to you:

• How your personal information is collected and processed. All information that can identify you should be considered personal information. This includes your first and last name, your age, your postal address, your email address, your location or your IP address;
• What your rights are regarding this information;
• Who is responsible for processing the personal information collected and processed;
• To whom this information is transmitted;
• The policy on the use of cookies.

This privacy policy complements the Terms of Use that you can consult at the following address:

www.mangroveinnovation.com/conditions

COLLECTION OF PERSONAL INFORMATION

We collect the following personal information, depending on the web applications used:

• Last name
• First name
• Postal address including postal code
• Email addresses
• Phone numbers
• Health insurance number
• Gender or sex
• Age/date of birth
• Medical data, allergies
• Other(s): Family composition; siblings

The personal information we collect is gathered through the collection methods described below, in the "Collection Methods and Use" sections and following.

COLLECTION METHODS AND USE

Your personal information is collected through the following methods:

• Website registration form
• Information pages to complete
• Information fields to fill in

We use the information thus collected for the following purposes:

• Mangrove web application functionalities
• Monitoring and detection of inappropriate or fraudulent use of web applications
• Detection and correction of anomalies
• Monitoring of capacity and performance of computer equipment
• Statistics
• Contact
• Website management

Mangrove Petite-Enfance inc. cannot be held responsible for any inappropriate or fraudulent use of its applications by users. Any suspicious behavior may be submitted to us for investigation.

INTERACTIVITY

Your personal information is also collected through the interactivity that may be established between you and our web applications. This information is collected through the following means:

• Messaging, forums and discussion areas
• Correspondence, emails

We use the information thus collected for the following purposes:

• Mangrove web application functionalities
• Monitoring and detection of inappropriate or fraudulent use of web applications
• Detection and correction of anomalies
• Monitoring of capacity and performance of computer equipment
• Statistics
• Contact
• Website management

Mangrove Petite-Enfance inc. cannot be held responsible for any inappropriate or fraudulent use of its applications by users. Any suspicious behavior may be submitted to us for investigation.

LOG FILES AND COOKIES

We collect certain information through log files and cookies. These files allow us to ensure the operation of web applications, process statistics and traffic information, facilitate navigation and improve service and user-friendliness.

a) Description of cookies used by the site

This mainly includes the following information:

• Unique, secure and time-limited login token

The use of such files allows us to achieve the following objectives:

• Service improvement and personalized welcome

b) Opposition to the use of cookies by the site

You can object to the recording of these cookies by configuring your browser software.

If you decide to disable cookies, you can then continue browsing the site. However, any malfunction of the site caused by this manipulation cannot be considered our responsibility.

4.1 GOOGLE ANALYTICS

Google Analytics components are used anonymously for marketing analysis, performance and internet usage purposes. Google Analytics uses cookies and has its own privacy policy. This can be consulted on the Google site whose Montreal offices are located at:

SHARING OF PERSONAL INFORMATION

Personal information collected by websites and applications is not transmitted to any third party and is only processed by us and our authorized business partners who are committed to respecting the same conditions and responsibilities of this policy.

RETENTION PERIOD OF PERSONAL INFORMATION

The person responsible for processing personal information will keep in its computer systems and under reasonable security conditions all personal information collected for the duration required by the legal and regulatory obligations to which the web applications relate.

HOSTING OF PERSONAL INFORMATION

Our site is hosted by: Amazon Web Services, whose headquarters is located at the following address:

The information contained and processed in our web applications is hosted and processed primarily in Canada. However, for availability, performance or recovery reasons in case of failure of a geographic site, this information may be distributed to other sites making up Amazon Web Services' global infrastructure, including in the United States.

We ensure, however, that we protect this information in the same way by applying at least equivalent security measures whether it is hosted or processed in Canada or outside Canada.

PERSON RESPONSIBLE FOR PROCESSING PERSONAL INFORMATION

a) The person responsible for processing personal information

The person responsible for processing personal information is: Benoit Gélinas. He can be contacted as follows:

By email at enfance@mangroveinnovation.com

The person responsible for processing personal information is responsible for determining the purposes and means used for processing personal information.

b) Obligations of the person responsible for processing personal information

The person responsible for processing personal information undertakes to protect the personal information collected, not to transmit it to third parties without your having been informed and to respect the purposes for which this information was collected.

In addition, the person responsible for processing personal information undertakes to notify you in case of rectification or deletion of personal information, unless this entails disproportionate formalities, costs or steps for them.

In case the integrity, confidentiality or security of your personal information is compromised, the person responsible for processing undertakes to inform you by any means.

RIGHT OF OPPOSITION AND WITHDRAWAL

You have the right to object to the processing of your personal information. You also have the right to request that your personal information no longer appear, for example, in a mailing list ("right of withdrawal").

In order to formulate an opposition to the processing of your personal information or request the withdrawal of your personal information, you must follow the following procedure:

The user must make a detailed request in writing and send it by email to the person responsible for processing personal information at the address indicated above.

The exercise of your right of opposition and withdrawal will imply your non-use of the web applications in which your personal information is registered.

RIGHT OF ACCESS, RECTIFICATION AND DELETION

You can view, update, modify or request the deletion of information about you, by following the procedure set out below:

The user must make a detailed request in writing and send it by email to the person responsible for processing personal information at the address indicated above.

The exercise of your right of deletion will imply your non-use of the web applications in which your personal information is registered.

SECURITY

The personal information we collect is kept in a secure environment. People working for us and business partners are required to respect the confidentiality of your information.

To ensure the security of your personal information, we use the following measures:

• SSL (Secure Sockets Layer) protocol
• Access management – authorized person
• Access management – concerned person
• Automatic backups
• Use of digital certificates
• Identifiers / passwords
• Firewalls
• Other(s): One-way encryption of secret data (passwords)
• Systematic destruction of obsolete data
• Data redundancy in several geographic sites
• Restricted and controlled access to physical infrastructure

We are committed to maintaining a high degree of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your interactions in our web applications. However, since no mechanism offers absolute security, a degree of risk is always present when using the Internet to transmit personal information.

CONDITIONS FOR MODIFYING THE PRIVACY POLICY

This privacy policy can be consulted at any time at the addresses indicated below:

www.mangroveinnovation.com/confidentialite

We reserve the right to modify it to ensure its compliance with applicable law.

Therefore, you are invited to regularly consult this privacy policy to keep yourself informed of the latest changes that will be made to it.

ACCEPTANCE OF THE PRIVACY POLICY

By browsing the sites and using the applications, you certify that you have read and understood this privacy policy and accept its conditions, particularly with regard to the collection and processing of your personal information, as well as the use of cookies.

LEGISLATION

We undertake to respect the legislative provisions set out in:

• Act respecting the protection of personal information in the private sector, CQLR c P-39.1; and/or
• Personal Information Protection and Electronic Documents Act, SC 2000, c 5.